At myace88, your privacy is something we take seriously. This document clearly and transparently explains how we collect, store, use, and protect your personal data — in compliance with Malaysia's Personal Data Protection Act 2010.
Myace88 is committed to protecting the privacy and personal data of all its users. This Privacy Policy explains in detail how we handle the personal information you provide to us, or that we collect through your use of our platform.
This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. By using the myace88 platform, you agree to the practices described in this Privacy Policy.
We recognise that your trust is the most valuable asset we must protect. Every decision about how we handle your data is made with your security, transparency, and privacy as our top priorities.
Important Note: This Privacy Policy applies to all myace88 services including the web platform, mobile app, and all our communication channels. It should be read together with Terms and Conditions us.
Myace88 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we may collect:
A. Registration & Identity Information
B. KYC Verification Data
C. Platform Usage Data
D. Automated Technical Data
myace88 does not collect data that is unnecessary or irrelevant to the platform's operations. All data collection is based on legitimate and specific requirements.
Myace88 uses your personal data for the following purposes that are lawful under Malaysian law:
Myace88 does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, in certain situations outlined below, we may share your data:
All third parties we share data with are required to sign strict data protection agreements and comply with the security standards we set.
myace88 has never and will never sell your data to third-party marketers. This is our absolute commitment to you.
Myace88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:
While we take comprehensive measures, no system can be guaranteed 100% secure. We encourage you to take your own precautions as well, such as using a strong password, enabling 2FA, and not sharing your login credentials.
Myace88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the myace88 platform.
Under Malaysia's Personal Data Protection Act 2010 and myace88's privacy commitments, you have the following rights regarding your personal data:
| Your Rights | Description | Available |
|---|---|---|
| Right to Access | Request a copy of the personal data we hold about you | ✓ Yes |
| Right to Rectification | Request correction of inaccurate or incomplete data | ✓ Yes |
| Right to Erasure | Request data deletion in certain situations permitted by law | ✓ Yes |
| Right to Object | Object to the processing of data for direct marketing purposes | ✓ Yes |
| Right to Restrict Processing | Request restrictions on how we process your data under certain circumstances | ✓ Yes |
| Right to Opt Out of Marketing | Opt out of marketing communications at any time | ✓ Yes |
To exercise any of the rights above, contact the myace88 support team via live chat or email. We will process your request within 30 business days.
Myace88 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by Malaysian law:
Once the applicable retention period has ended, your data will be securely disposed of using methods that ensure it cannot be recovered or accessed again.
Myace88 is a platform exclusively for adult users aged 18 years and above. We do not intentionally collect personal data from individuals under the age of 18.
If we discover that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to:
If you become aware that a minor has registered using the myace88 platform, please contact us immediately at [email protected] so we can take immediate action.
Myace88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments.
When we make significant changes to this policy, we will notify you via:
The "Updated" date at the top of this document will always reflect the date of the latest amendment. We encourage you to review this policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you may contact the myace88 Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data access or data deletion, processing may take up to 30 business days.
myace88 will never request your password or sensitive financial information via email. If you receive such an email claiming to be from myace88, please report it to us immediately.