Myace88 Terms and Conditions – Complete Platform Usage Guide

Welcome to myace88. By registering an account, accessing, or using any part of the myace88 platform, you automatically agree to be bound by all terms and conditions stated in this document. If you do not agree with any part of these terms, you are advised not to use our platform.

These terms and conditions form a legally binding agreement between you as the user and myace88 as the platform operator. This document should be read together with Privacy Policy and Responsible Gaming Policy ours, all of which form part of your overall agreement with myace88.

To register and use the myace88 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration and while using the platform
• Be a Malaysian citizen or permanent resident currently residing in Malaysia
• Have the legal capacity to enter into a binding agreement
• Never previously suspended or banned from using the myace88 platform
• Not registering on behalf of another person or as a proxy for any third party

Myace88 reserves the right to request proof of age at any time and may suspend an account while verification is in progress. If it is found that a member registered using false age information, the account will be terminated immediately and any existing balance may be forfeited.

Each user is only permitted to hold one account only at myace88. Creating multiple accounts is a violation of these terms and may result in the termination of all associated accounts and forfeiture of any existing balance.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as stated on your Malaysian identity card (MyKad)
• Exact date of birth
• An active email address used exclusively for this account
• A mobile phone number registered in your own name
• A valid Malaysian bank account number registered in your own name

An identity verification (KYC) process will be carried out as a standard security measure. You may be asked to submit a copy of your MyKad, bank statement, or other supporting documents. The KYC process at myace88 is designed to be fast and straightforward — typically completed within a short timeframe.

Myace88 supports a range of deposit methods popular in Malaysia for the convenience of our members:

• Direct bank transfer (FPX) — all major Malaysian banks
• DuitNow — fast and easy using your phone number or account number
• Touch 'n Go eWallet
• GrabPay and Boost

All deposits are credited to your account automatically once payment is confirmed. The minimum deposit amount is RM 30 for most payment methods. No maximum limit is set for standard deposits, although deposits exceeding a certain amount may require additional verification.

Myace88 does not accept third-party deposits. Funds you deposit must come from a bank account or digital wallet registered in your own name. Any deposit from an unidentifiable source will be returned.

Withdrawal requests can be submitted at any time through the Withdrawal in your account. The following conditions apply to all withdrawal requests:

• Withdrawals can only be made to a Malaysian bank account registered in your own name
• The minimum withdrawal amount is RM 50
• The maximum daily withdrawal limit depends on your VIP membership tier
• The account verification (KYC) process must be completed before the first withdrawal is approved
• Bonus funds that have not met wagering requirements cannot be withdrawn

Withdrawal processing times are as follows based on VIP level:

• Standard Member (Bronze/Silver): 1–3 working days (standard hours)
• Gold Member: Priority in queue — faster than standard
• Platinum Member: Processed within 15 minutes
• Diamond Member: Instant withdrawal — under 5 minutes

Myace88 offers a variety of bonuses and promotions for new and existing members. Each bonus offer has its own conditions that must be met before bonus funds can be converted to cash or withdrawn.

General principles that apply to all myace88 bonuses:

• Each bonus has a wagering requirements (rollover) as clearly stated in the terms of the relevant offer
• Bonuses may only be claimed once per user / IP address / device / household, unless stated otherwise
• Myace88 reserves the right to void bonuses and related wins if there is evidence of promotional abuse
• Deposit bonuses may not be used to meet the minimum wagering requirements in certain games
• The bonus validity period is as stated in each offer — expired bonuses will be automatically forfeited

All games on the myace88 platform are governed by rules set by their respective game providers. Game results are final and cannot be disputed, except in situations where a proven technical fault has occurred.

General wagering terms that apply:

• Bets that have been placed cannot be withdrawn once a game round has started
• Winnings will be automatically credited to your account after each round is completed
• In the event of a technical failure causing game disruption, myace88 will resolve disputes based on valid server records
• Myace88 reserves the right to void bets placed during technical disruptions
• Players are not permitted to use automation software, bots, or any other method to manipulate games

You are fully responsible for the security of your myace88 account information. This includes your password, PIN, and any verification codes sent to you.

• Never share your account password with anyone, including family or friends
• Enable two-factor authentication (2FA) for an extra layer of security
• Log out of your account after every session, especially when using a shared device
• Contact myace88 support immediately if you suspect your account has been accessed without authorisation

Myace88 will not be liable for any losses arising from your failure to keep your account credentials secure. However, we maintain an active monitoring system and will notify you if we detect any suspicious activity on your account.

The following activities are strictly prohibited on the myace88 platform and will result in immediate account termination:

• Fraud & Manipulation: Any attempt to defraud the platform, the system, or other players
• Money Laundering: Using the platform as a channel for money laundering activities
• Unauthorised Collusion: Colluding with other players to manipulate game outcomes
• Bonus Abuse: Claiming the same bonus more than once using different information
• Bot Usage: Using automated software, bots, or any unauthorized tools
• Hacking: Any attempt to access another person's system or account without authorization

Myace88 reserves the right to suspend or terminate any member's account with or without prior notice in the following situations:

• Violation of any section of these terms and conditions
• Confirmation that the registration information provided is false or misleading
• Upon instruction from the relevant authorities
• If a member is found to be involved in any prohibited activity
• Accounts that have been inactive for more than 12 consecutive months

Alternatively, you may also close your account at any time by contacting the myace88 support team. Any valid funds in your account (excluding bonuses that have not met the required conditions) will be returned via the standard withdrawal process.

To the extent permitted by applicable law, myace88 shall not be liable for:

• Any financial losses arising from the use of the platform
• Service disruptions caused by factors beyond our control, including internet infrastructure failures
• Indirect losses, loss of profits, or loss of data
• Third-party actions that cause disruptions to our services

Myace88 provides the platform on an "as-is" basis and makes no guarantees regarding uninterrupted platform availability. However, we are committed to minimising disruptions and resolving any issues as quickly as possible.

Myace88 reserves the right to amend, update, or replace these terms and conditions at any time. Members will be notified of significant changes through:

• In-account notifications when logged in
• Email sent to the address registered to your account
• Announcements on the myace88 website

Continued use of the myace88 platform after terms have been updated will be considered as your acceptance of those changes. If you do not agree with the amendments made, you should stop using the platform and close your account.

For any enquiries regarding these terms and conditions, you may reach our team via live chat on the platform or via email at [email protected]. We are ready to help clarify any section you do not understand.